If you have encountered a dreaded "5B00" or "5B02" error (Waste Ink Pad Full) on your Canon Pixma printer, you have likely searched for this tool. But what exactly is it? Is it safe to use? How does version "23" differ from older builds like V3400 or V2000?
: The tool only works if the printer is first manually placed into Service Mode
MX370, MX390, MX430, MX450, MX510, MX520, MX720, MX920. Canon PIXMA iP/iX Series: iP7200, iX6500, iX6800. canon service tool v3600 23
Resets the "Main" and "Platen" ink absorber counters to zero.
: It connects via USB; many users report that the tool fails to recognize the printer if other devices are connected or if the wrong USB port is selected in the software. Compatibility & Reliability If you have encountered a dreaded "5B00" or
The is a specialized maintenance utility designed for authorized technicians and advanced users to perform critical printer repairs, most notably resetting the "ink absorber full" error (often code 5B00 ). While a powerful asset for extending the life of hardware, it represents a complex intersection of user right-to-repair and manufacturer-controlled maintenance. The Core Utility: Beyond Standard Maintenance
The printer may print a small piece of paper with "D=000.0". How does version "23" differ from older builds
This pad has a finite capacity. Your printer has a built-in counter that tracks how much ink has been flushed into this pad. Once this counter reaches a preset limit (often around 100%), it's a safety feature designed to prevent the pad from becoming completely saturated, which could lead to ink leaking inside your printer or even onto your desk. When the counter reaches its limit, the printer's firmware locks the device, refusing to print any more pages and displaying an error code like 5B00, 5B01, 1700, or 1702.
The software will automatically detect the connected printer on its USB port. Look for the section labeled . Set the Absorber dropdown menu to Main . Click the Set button directly next to it.