Note: Also expand the or Imaging devices section and ensure your IR Camera driver is updated. Step 2: Restart the Windows Biometric Service
Go to your Account Settings and set up Windows Hello Face from scratch. Best Practices for Driver Maintenance
Facial recognition failures are frequent help-desk tickets. Below are the most common failure modes related to the driver. windows hello face software driver
This tool scans Windows for corrupted system files and replaces them from a known good copy. After the operation completes (which may take 15-30 minutes), restart your PC and check if Windows Hello is functional.
If the feature is listed as installed but the driver is unresponsive, you can force-install the driver inf files directly from the Windows directory: Open ( Win + E ). Note: Also expand the or Imaging devices section
What is the ? Did this problem start after a recent Windows update ?
The "long story" with the Windows Hello Face Software Device Below are the most common failure modes related
If the driver is missing and standard Windows Updates won't bring it back, many users find success with this manual installation path: Navigate to C:\Windows\System32\WinBioPlugIns\FaceDriver in File Explorer. Locate the file named HelloFace.inf (it may just look like with a "Setup Information" icon). Right-click it and select